Privacy Policy

TheChessLifestyle ("we", "our", or "us") operates the website www.thechesslifestyle.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our online and offline chess coaching programs.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the website.

1. Information We Collect

We collect information you voluntarily provide to us when you:

• Fill out the trial class booking form (student name, age/class, parent names and professions, phone number, email address, chess experience level, class preference, and any additional message)
• Send us an email at hello@thechesslifestyle.com
• Contact us via WhatsApp or phone

We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This is collected through standard server logs and, where applicable, analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm your free trial class
• Communicate about your enrolment, fees, timetable, and progress
• Respond to your queries and provide customer support
• Send occasional updates about new programs, batch schedules, or promotions (you may opt out at any time)
• Improve our website and services based on usage patterns
• Comply with legal obligations

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing purposes.

3. Data Sharing

We may share your information with:

• FormSubmit.co — our form submission processor, which forwards your trial booking data to our email. They do not store your data permanently.
• Service providers — such as email hosts and scheduling tools, who assist in operating our business and are obligated to keep your information confidential.
• Legal authorities — if required by law, court order, or governmental regulation.

4. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy, or as required by applicable law. Student records are typically retained for the duration of the coaching relationship and for a reasonable period thereafter for administrative purposes.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device by your browser. You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. However, some features of the website may not function properly without cookies.

6. Children's Privacy

Our services are designed for students of all ages, including children. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. All trial class bookings for minor students are submitted by parents or guardians. If you believe we have inadvertently collected information from a child without parental consent, please contact us immediately.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legitimate business and legal requirements)
• Withdraw consent for communications at any time

To exercise any of these rights, contact us at hello@thechesslifestyle.com.

9. Third-Party Links

Our website may contain links to third-party websites such as the FIDE rating database, Instagram, and Zoom. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: hello@thechesslifestyle.com
• Phone: +91 7206789979
• Address: Sector 120, Noida, Uttar Pradesh 201301, India